79999 bdt Privacy Policy

1 About This Policy

79999 bdt ("we", "our") is an online casino and sports betting platform operated for users in Bangladesh. This privacy policy ("Policy") provides a full description of how your personal information is collected, used, stored, and protected.

By using this website to create an account or by using any of our services, you are considered to have agreed to the terms of this policy. This policy forms part of our Terms and Conditions and both documents should be read together.

Users must be at least 21 years old to participate on this platform. Information required for age verification is collected at the time of account registration.

2 Registration and Identity Information

When you create an account, we collect the following information:

• Full name and date of birth
• Email address and mobile number
• Home address (including district and division)
• National ID card or passport number (for age and identity verification)
• Username and password

This information is essential for account management, payment processing, and security verification.

3 Financial and Transaction Information

Partial details of the payment methods you use for deposits and withdrawals are stored with us. Payment methods currently supported on 79999 bdt are bKash, Nagad, Rocket, Upay, and bank transfer.

• The last few digits of your mobile banking account number (the full number is not stored)
• Date, time, and amount of each transaction
• Deposit and withdrawal history

We never store your full mobile banking PIN or complete bank account details.

4 User Activity and Technical Information

Some information is collected automatically while you use the platform:

• IP address and device type
• Browser name and operating system
• Login date, time, and session duration
• Games played, bet amounts, and results
• Browsing preferences collected via cookies and local storage

5 Primary Purposes of Use

79999 bdt uses your information for the following purposes:

• Account management: Completing registration, verifying identity, and keeping your account secure.
• Payment processing: Handling deposits and withdrawals smoothly.
• Customer support: Providing assistance via live chat and email, and resolving complaints.
• Fraud prevention: Detecting suspicious activity and keeping accounts safe.
• Responsible gaming: Verifying age and monitoring unusual playing patterns.
• Platform improvement: Analysing user experience to improve our services.

6 Communications and Notifications

We may use your contact information to send account security notifications, transaction confirmations, and important service updates. You can opt out of promotional communications at any time through your account settings. Security-related notifications cannot be turned off.

In line with our Responsible Gaming Policy, if a concerning change is observed in a user's playing pattern, we may take proactive steps accordingly.

7 Retention Period

We retain your information while your account is active and for a set period afterwards. In particular:

• Financial and transaction records are kept for at least five years after an account is closed.
• Identity verification documents are retained for a set period after account closure.
• Customer support chat records are kept for quality improvement and dispute resolution.

Once the set retention period ends, data is securely deleted or anonymised so that no individual can be identified.

8 Security Measures

79999 bdt uses multiple layers of security to keep your information safe:

• SSL encryption: All data on the website is transferred in an encrypted state using SSL/TLS technology.
• Secure servers: Data is stored in secure data centres where unauthorised access is not possible.
• Two-factor verification (OTP): OTP verification is required for login and important transactions.
• Access control: Only designated staff members within our team can access the relevant data.
• Regular audits: System security is reviewed regularly and vulnerabilities are addressed promptly.

9 When Information Is Shared

79999 bdt never sells your personal information or shares it with third parties for commercial purposes. However, limited information may be shared in the following cases:

• Payment processors: Mobile banking services such as bKash, Nagad, Rocket, or Upay receive the information needed to complete transactions.
• Game providers: Game studios such as Pragmatic Play, PG Soft, JILI, and Evolution receive user session data to operate their games.
• Technical service providers: Technology partners who help operate our platform work under contractual confidentiality obligations.
• Legal obligations: We are legally required to provide information in accordance with a court order or direction from a legal authority.

In these cases, only the necessary information is provided, and third parties may not use that information for any other purpose.

10 International Data Transfers

In some cases, your information may be stored or processed on servers outside Bangladesh. This generally occurs due to game providers or technical infrastructure. Appropriate contractual obligations are in place to ensure data protection in such cases.

11 Use of Cookies

The 79999 bdt website uses cookies and similar technologies to improve your browsing experience. The purposes of each type of cookie are described below:

• Essential cookies: These are required to maintain login sessions and ensure security. Disabling them will prevent the site from working properly.
• Performance cookies: These collect information about page load times and errors to help improve the platform.
• Preference cookies: These remember your language preference, game filter settings, and display preferences.
• Analytics cookies: These are used to analyse user behaviour and can be opted out of.

You can block or delete cookies from your browser settings, though some platform features may not be available as a result.

12 Right to View and Correct Information

You have the right to view and, where necessary, correct any information stored in your account. Your name, email, mobile number, and communication preferences can be updated from account settings. To change information on documents such as your ID card, please contact the support team.

13 Request to Delete Information

When closing your account, or afterwards, you may request that your personal information be deleted. However, certain information must be retained for a set period due to legal obligations, financial transaction records, or ongoing disputes.

For requests to delete data, data transfer, or any other privacy-related matter, please contact us by email: [email protected]

14 Request to Restrict Processing

You may request that the processing of your information be restricted for specific reasons — for example, if there is a dispute about the accuracy of the data or if you believe the processing is unlawful. Such requests will be reviewed and appropriate action will be taken.

More information about your account on our platform, terms of service, and all privacy-related matters can be found on the About Us page.

15 Collection of Minors' Information Prohibited

79999 bdt does not collect information from anyone under the age of 21 under any circumstances. Age verification steps are taken at the time of registration. If it is found that someone has registered using false information, that account will be closed and the information deleted.

For details on the steps we take to protect minors, please see our Responsible Gaming Policy.

16 Changes to This Policy

79999 bdt may update this privacy policy from time to time. Users will be notified of significant changes by email to their registered address or through the platform. The date of the change will be shown at the top of the page as "Last updated".

If you continue to use the platform after a policy change, you will be considered to have agreed to the updated policy. If you have any questions about a change, please contact us.

17 Contact Us

If you have any questions, concerns, or requests about this privacy policy, our support team is available 24 hours a day, 7 days a week. We respond in both Bengali and English.

• Live chat: Instant contact via the chat button on the website
• Email: [email protected]

You can also visit our FAQ section for answers to many common questions.